Guides · 03 October 2026 · 6 min read

How to Stop a TruthFinder Subscription

Stop your TruthFinder subscription and recurring charges, then remove your own listing. Step-by-step cancellation and opt-out instructions.

To stop a TruthFinder subscription, cancel the recurring billing inside your account or by phoning their customer service line, then confirm you have a cancellation reference. Cancelling stops future charges. It does not remove your own personal details from the TruthFinder database. Those are two separate jobs, and this guide covers both.

Stop the recurring charge first

TruthFinder bills on a repeating cycle. The fastest way to stop the money leaving your account is to end the subscription from inside the account you used to sign up.

1. Sign in to your TruthFinder account using the email address and password you registered with.
2. Open your account settings or membership page. Look for a section covering billing, membership or subscription.
3. Find the option to cancel the membership or turn off auto-renewal. Follow the prompts through to the end.
4. Watch for a confirmation screen or email. Save it. If you are given a cancellation or reference number, write it down.

If you cannot find the cancel option, or the page will not let you complete it, call their customer support line. The number is listed on the TruthFinder website under contact or help. Ask the agent to cancel the subscription and to confirm no further charges will be taken. Ask for a cancellation reference before you end the call.

If you signed up through an app store

If you subscribed through the Apple App Store or Google Play rather than directly on the website, you must cancel through that store instead. Cancelling inside the TruthFinder account will not stop a subscription billed by Apple or Google.

• Apple: open Settings, tap your name, tap Subscriptions, select TruthFinder and cancel.
• Google Play: open the Play Store app, tap your profile, go to Payments and subscriptions, select TruthFinder and cancel.

Check the charge has actually stopped

A cancellation is only done when the billing stops. Check your bank or card statement after the next billing date would have fallen. If a charge still appears, contact TruthFinder with your cancellation reference and ask for it to be reversed.

If they will not help, you can dispute the charge with your bank. Explain that you cancelled and provide the reference and date. Banks can block a specific merchant from billing a card again, which is useful if charges keep reappearing.

Cancelling is not the same as removing your data

This is the part most people miss. Ending your subscription stops you paying. It does nothing to the record TruthFinder may hold about you as a person being searched. That listing can still be found and bought by anyone else.

To remove your own profile, you need to use the opt-out process, which is separate from the account and billing system.

Remove your own listing from TruthFinder

1. Go to the TruthFinder opt-out page. It is reachable from the links at the foot of their website, usually under a privacy or do-not-sell heading.
2. Search for your own record. Enter your name and location so you can find the exact profile that belongs to you.
3. Select the correct record from the results. Be careful not to pick someone with a similar name.
4. Submit the removal request. You will normally be asked for an email address so they can send a confirmation link.
5. Open the confirmation email and click the verification link. The request is usually not processed until you do this.

Processing takes time. After it completes, search for yourself again to confirm the listing has gone. If you live in California, the CCPA gives you the right to ask a data broker to delete personal information it holds about you, and to not sell it. You can reference that right when you submit the request.

Why the listing may come back

Do not expect this to be permanent. People-search sites like TruthFinder rebuild their records from upstream feeds, public sources and other data suppliers. Even after a successful removal, a fresh copy of your details can reappear within a few months as the source data gets pulled in again.

This is normal and it is not a sign you did anything wrong. The practical answer is to repeat the opt-out periodically, for example every few months, and re-check after any big life event such as a house move.

What cannot be removed

Some of the information these sites show comes from public records. Court filings, property ownership records, corporate registrations and voter roll entries are public by law. You cannot have those deleted. A data broker can be made to stop republishing its own copy, but the underlying public record stays where it is. That is worth knowing so you are not chasing something that cannot change.

A tidy order to do this in

1. Cancel the subscription and get a reference.
2. Confirm no further charge appears on your statement.
3. Submit the opt-out for your own listing and verify by email.
4. Re-check in a few weeks, then again every few months.

Doing this across many sites

TruthFinder is one of dozens of people-search and data-broker sites, and many of them share the same underlying suppliers. Opting out of one rarely clears your details everywhere. Working through each site by hand is slow, and because listings reappear, it is never truly finished.

Vanish is a Mac app that finds where brokers are publishing your personal information and sends CCPA deletion demands on your behalf, then keeps checking as records reappear. It is one way to handle the repeat work without visiting each opt-out page yourself. Doing it manually, as described above, costs nothing but your time.

Common questions

Does cancelling TruthFinder remove my information?

No. Cancelling only stops the recurring charge on your account. Your own personal details can still appear in the TruthFinder database and be bought by others. You have to use the separate opt-out process to remove your listing.

Why is TruthFinder still charging me after I cancelled?

Check that you cancelled in the right place. If you subscribed through the Apple App Store or Google Play, you must cancel through that store, not inside the TruthFinder account. If a charge still appears after a confirmed cancellation, contact TruthFinder with your reference, and if that fails, dispute the charge with your bank.

How long does the TruthFinder opt-out take?

It varies. The request usually is not processed until you click the verification link in the confirmation email. After that it takes some time to complete. Search for your name again later to confirm the listing has been removed.

Will my information come back after I remove it?

Often yes. These sites rebuild their records from public sources and other data suppliers, so a new copy of your details can reappear within a few months. Repeat the opt-out periodically to keep it suppressed.

Can I delete the public records TruthFinder shows?

No. Court filings, property records, corporate registrations and voter rolls are public by law and cannot be deleted. You can ask the broker to stop republishing its own copy, but the underlying public record stays in place.