Guides · 05 September 2026 · 6 min read

How to Cancel Your TruthFinder Account

Cancel a TruthFinder subscription and opt out of its people search records. Step-by-step account cancellation plus how to remove your listing.

To cancel a TruthFinder account, you either stop the paid subscription so you are no longer billed, or you opt your personal listing out of the site so other people cannot find it. These are two separate actions. Cancelling billing does not remove your data, and opting out does not close a paid account. Most people want both.

This guide covers each one.

First, decide what you actually want to stop

There are two things TruthFinder charges for or holds.

• Your subscription. This is the account you pay for to run searches on other people. Cancel this to stop being billed.
• Your own listing. This is the profile TruthFinder shows when someone searches for you. Removing this is the opt-out, and it does not require a paid account.

Work out which you need before you start. If you never bought a subscription and only found yourself in their results, skip to the opt-out section.

How to cancel a TruthFinder subscription

The reliable way to cancel is by contacting TruthFinder's customer support. Cancellation is generally handled by their member care team rather than a self-service button in the account area.

1. Locate the customer support contact details. These are shown on the TruthFinder site, usually in the footer or on a contact or help page. TruthFinder publishes a support phone number for member care.
2. Have your account details ready. This means the email address you signed up with and, if you have it, the card or billing reference tied to the account.
3. Contact support and state clearly that you want to cancel your subscription and stop all future billing.
4. Ask them to confirm the cancellation in writing. If you are speaking by phone, ask for a cancellation reference or a confirmation email.
5. Check your next card statement to be sure no further charge appears.

If you signed up through a free trial or a discounted introductory offer, cancel before the trial period ends to avoid the next charge. Read the terms you agreed to at sign-up, as the trial length varies by promotion.

Keep any confirmation you receive. If a charge appears after you cancelled, that record is what you will use to dispute it with support or your bank.

How to remove your own listing from TruthFinder

Cancelling billing leaves your personal profile visible to anyone who searches. To take that down, use the opt-out process. This is free and does not need a paid account.

1. Go to the TruthFinder opt-out page. You can reach it from the links in the site footer, often labelled as opt-out, privacy, or Do Not Sell My Personal Information.
2. Search for your own record. You will usually enter your name and a location to bring up matching listings.
3. Find the listing that is yours. Check the age and associated names or places so you remove the correct one.
4. Select that record to begin the removal request.
5. Provide an email address when asked. TruthFinder uses this to send a verification link. Use an address you can access.
6. Open the verification email and click the confirmation link. The request is not processed until you confirm.

After you confirm, the listing should stop appearing in TruthFinder results. If you have more than one profile, for example under a maiden name or an old address, repeat the process for each one.

Under CCPA, you can also make a deletion request

If you are a California resident, the California Consumer Privacy Act gives you the right to ask a business to delete the personal information it holds about you. TruthFinder provides a route for these requests, usually through the same privacy or Do Not Sell links. You may be asked to verify your identity before they act on it.

People outside California can still use the standard opt-out above. Many brokers apply the opt-out to all users regardless of location, though they are not always required to.

What this does not do

Removing your TruthFinder listing does not erase your information from the internet. TruthFinder is one of many people search sites, and each holds its own copy.

It is also important to be realistic about how long the removal lasts. Data brokers rebuild their records from upstream feeds and other data sources. Even after a successful opt-out, your listing often reappears within a few months as new data flows in. This is not a sign the opt-out failed. It means the record was recreated from a fresh source. You may need to repeat the opt-out periodically.

Some information cannot be removed at all. Court filings, property records, corporate registrations and voter rolls are public by law. Brokers draw on these, and no opt-out can delete the underlying public record.

After you cancel

• Save your cancellation and opt-out confirmations somewhere you can find them again.
• Set a reminder to search for yourself on TruthFinder in a few months. If the listing is back, opt out again.
• Consider that the same data is likely on other sites. If your goal was privacy rather than just closing one account, you will need to opt out of those too.

Doing this across every broker by hand is slow and repetitive. Vanish is a Mac app that finds where data brokers publish your personal information and sends CCPA deletion demands on your behalf, then keeps checking as listings reappear. It is an automated alternative to working through each site manually, though everything above can be done yourself for free.

Common questions

Will cancelling my TruthFinder subscription remove my personal information?

No. Cancelling stops billing but leaves your listing visible. To remove your own profile you must complete the separate opt-out process, which is free and does not require a paid account.

Is the TruthFinder opt-out free?

Yes. Removing your own listing costs nothing. You only need an email address to confirm the request. The subscription is the paid part, and it is a different thing from your listing.

Why did my information come back after I opted out?

Brokers rebuild their records from upstream data feeds and public sources. A listing can reappear within a few months even after a successful opt-out. Check periodically and repeat the opt-out if needed.

Can I get a refund if I was charged after cancelling?

Contact TruthFinder support with your cancellation confirmation and the charge details. If they will not resolve it, you can dispute the charge with your bank or card provider using that same record.

Do I have to remove myself from other sites too?

Yes, if your goal is privacy. TruthFinder is one of many people search sites, and each holds its own copy of your data. Removing one does not affect the others.