Guides · 25 September 2026 · 6 min read

How to Cancel Your BeenVerified Subscription Online

Cancel your BeenVerified subscription online in a few steps. Learn how to stop billing, confirm the cancellation and remove your own listing too.

To cancel a BeenVerified subscription online, log in to your account, open the account or billing settings, and select the option to cancel your membership. If you cannot find it, contact BeenVerified customer care by phone or through their support form and request cancellation directly. Below are the full steps, plus what to do about your own listing on the site.

Cancel through your account settings

Most BeenVerified members can stop billing from inside their account. The exact labels may differ slightly depending on the version of the site you see, so read each screen carefully rather than clicking quickly.

1. Go to the BeenVerified website and sign in with the email address and password you used to subscribe.
2. Open your account menu. This is usually found by clicking your name, email, or an account icon in the top corner of the page.
3. Look for a section named something like Account, Membership, Subscription or Billing.
4. Find the cancellation option. It may be labelled Cancel Subscription, Cancel Membership or similar.
5. Follow the prompts to confirm. You may be asked why you are leaving or offered a discount to stay. You do not have to accept any offer to complete the cancellation.
6. Wait for a confirmation message or email. Keep this as proof that you cancelled.

Cancelling stops future charges. It does not usually refund the current billing period, so you may keep access until the paid term ends.

Cancel by contacting customer support

If you cannot find the cancellation option, or the account page will not load, contact BeenVerified support directly. Do not guess at contact details. Use the phone number and support or contact form listed in the help or contact section of their own website.

1. Open the help or contact section on the BeenVerified site.
2. Use the phone number or support form shown there to ask for your subscription to be cancelled.
3. Give the email address on your account so they can find it. Do not share your full card number.
4. Ask for written confirmation of the cancellation.

Calling is often the fastest route if the online settings are unclear. If you reach them by phone, note the date, time and the name of anyone you speak to.

Check your payment method after cancelling

A cancellation is only complete once billing actually stops. After you cancel, do these checks:

• Watch your bank or card statement across the next billing cycle to confirm no new charge appears.
• If you paid through a third party such as an app store or PayPal, cancel the recurring payment on that platform as well. Cancelling inside BeenVerified may not remove a subscription set up through another billing service.
• Keep any confirmation email in case you need to dispute a later charge.

If a charge appears after you cancelled, contact BeenVerified with your confirmation, and raise it with your card provider if it is not resolved.

Cancelling is not the same as removing your listing

Ending your subscription stops you paying for searches. It does nothing to remove your own personal information from the BeenVerified database. If people can look you up on the site, that listing stays there whether or not you have an account.

To take your profile down, you need to use the opt-out process, which is separate from the billing account.

How to opt out of BeenVerified

1. Go to the BeenVerified opt-out or privacy page. Look for a link named something like Do Not Sell My Info, Opt Out or Privacy, usually in the footer of the site.
2. Search for your own record using your name and location.
3. Select the listing that matches you. Check the details carefully so you claim the right one.
4. Follow the steps to request removal. This usually involves confirming your request by email.
5. Open the confirmation email and click the verification link to complete the request.

Only remove records that are genuinely yours. Do not claim someone else's profile.

Why the listing may come back

Data brokers like BeenVerified do not create your information from nothing. They pull it from upstream suppliers, public sources and other broker feeds. When you opt out, you remove the current record, but the underlying feeds keep flowing.

Because of this, a removed listing often reappears within a few months as fresh data is imported. This is normal. No opt-out is permanent. To keep a profile suppressed, you have to check back periodically and repeat the removal.

What cannot be removed

Some information on people-search sites comes from public records. These are public by law and cannot be deleted from the source:

• Court filings and case records
• Property and land ownership records
• Corporate and business registrations
• Voter registration rolls, where applicable

A broker may stop displaying a copy of these details on request, but the original public record remains available. Be wary of any service that claims it can erase public records entirely. It cannot.

A note on doing this at scale

BeenVerified is one site among many. The same personal details usually appear across dozens of people-search and data-broker sites, each with its own opt-out process and its own habit of rebuilding records over time. Doing this by hand is slow and repetitive.

Vanish is a Mac app that finds where brokers publish your personal information and sends deletion demands on your behalf, then keeps checking as listings reappear. It is a tool that automates the same steps described here, if you would rather not repeat them manually.

Summary

Cancel your BeenVerified subscription from the account or billing settings, or by contacting their support directly. Confirm that billing has stopped, including any third-party payment. If you also want your own profile removed, use the separate opt-out process, and expect to repeat it because brokers rebuild their records from upstream sources.